Shipping Policy

Last Updated: November 3, 2026

Thank you for shopping with NOIR ROSES.

We want to make your shopping experience as smooth and transparent as possible. Please review our shipping information before placing your order.

1. Shipping Destinations

We currently offer shipping to eligible addresses in the United States, as displayed during checkout.

Shipping availability may vary by location and product.

If your address is not accepted at checkout, please contact our support team before placing an order.

2. Order Processing Time

Orders are generally prepared for shipment within 1-3 business days after successful payment verification.

Business days exclude weekends and relevant public holidays.

Processing time refers to the period needed to prepare and dispatch an order. It does not include transportation time after the package has been handed over to the shipping carrier.

Processing may take longer during high-volume periods or when an item requires additional verification.

If your order is affected by a material delay, we will contact you with available options in accordance with applicable law.

3. Estimated Delivery Time

Estimated delivery times for U.S. orders are:

Order Processing: 1-3 business days

Estimated Transit: 3-7 business days

Estimated Total Delivery: 5-7 business days

These timeframes are estimates and may vary depending on your location, carrier operations, customs processing when applicable, and other circumstances.

We will not make shipment commitments that we do not reasonably expect to meet.

4. Shipping Fees

Shipping costs are calculated or displayed at checkout before payment is completed.

The total shipping cost may depend on the delivery destination, order contents, selected shipping method, and applicable promotions.

Any free-shipping offers will be shown on our website or during checkout when available.

5. Order Tracking

When tracking information becomes available, we will provide it through the contact information associated with your order or the available order-tracking system.

Tracking updates may take additional time to appear after a carrier receives the package.

For tracking concerns, please contact us with your order number.

6. Multiple Packages

Some orders may be fulfilled from different facilities or by different fulfillment partners.

Where this occurs, items in the same order may arrive in separate packages.

If multiple shipments are necessary, available tracking information will be provided for each shipment.

7. International Fulfillment and Customs

Depending on inventory availability and the fulfillment arrangement, orders may be shipped from facilities or fulfillment partners outside the United States.

International shipments may involve customs processing or other import procedures.

Any taxes, duties, or import-related charges payable by the customer will be disclosed before purchase where required by applicable law. Applicable charges and responsibilities depend on the shipping method and destination.

If additional information is required to complete delivery, we may contact you.

8. Incorrect Shipping Information

Please review your shipping address carefully before submitting an order.

If you notice an error, contact us immediately at [1@noirroses.com].

We will try to update the address before shipment, but changes may not be possible after dispatch.

If a package is returned because of an incorrect or incomplete address supplied at checkout, we will contact you about the available reshipping or refund options and any applicable charges.

9. Lost, Damaged, or Delayed Packages

If your package arrives damaged, or tracking indicates a delivery problem, please contact us at [1@noirroses.com].

Include your order number and any relevant tracking information or photos.

We will review the issue and work with the shipping carrier or fulfillment partner to determine an appropriate resolution.

Any responsibility for lost or damaged goods will be handled in accordance with applicable law.

10. Shipping Delays and Order Cancellation

If we determine that an order cannot be shipped within the promised timeframe, we will notify you and provide the delay information and options required by applicable law.

Where required, you may choose to accept an eligible revised shipping timeframe or cancel the unshipped order for a prompt refund.

If we cannot fulfill an order and are unable to obtain any legally required consent to a delay, we will cancel and refund it as required by law.

11. Contact Us

For shipping questions or order assistance:

NOIR ROSES
Website: https://www.noirroses.com
Email: [1@noirroses.com]

Please include your order number when contacting us about an existing purchase.