politique de confidentialité du site Web

Privacy Policy

Last Updated: November 3, 2026

NOIR ROSES ("we," "our," or "us") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how personal information is collected, used, disclosed, and protected when you visit https://www.noirroses.com, purchase our products, or communicate with us.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information:

Personal and Contact Information

  • Name

  • Email address

  • Telephone number

  • Billing and shipping addresses

Order and Transaction Information

  • Products ordered

  • Order history

  • Payment status

  • Shipping information

  • Refund and return records

Payment Information

Payments are processed through the payment providers available at checkout. Depending on the provider and integration, we may receive transaction details, payment status, and limited payment information. Full payment card details may be collected and processed directly by payment providers.

Device and Usage Information

  • IP address

  • Browser and device information

  • Pages viewed

  • Website interactions

  • Referral sources

  • Cookie identifiers and similar technical information

Communications

  • Customer support inquiries

  • Messages you send to us

  • Feedback and other information you choose to provide

2. How We Use Your Information

We use personal information as necessary to:

  • Process and fulfill purchases.

  • Arrange shipping and delivery.

  • Send order confirmations and shipping updates.

  • Respond to questions and customer service requests.

  • Handle returns, refunds, and disputes.

  • Operate, maintain, and improve our website.

  • Protect against fraud, abuse, and unauthorized activity.

  • Comply with applicable legal and financial obligations.

  • Analyze website performance.

  • Send promotional communications where permitted by law and your preferences.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, analyze traffic, and measure marketing performance.

Where enabled, analytics and advertising technologies may include services associated with platforms such as Meta and TikTok.

Some advertising technologies may collect information about your interactions with our website and may use it to measure advertising performance or deliver relevant advertisements.

You can manage cookies through your browser settings. Where required by applicable law, we will provide additional consent and privacy choice mechanisms.

Disabling certain cookies may affect website functionality.

4. How We Share Information

We may share personal information with service providers and partners when reasonably necessary to operate our business, including:

  • Our ecommerce platform and website hosting providers.

  • Payment processing providers.

  • Shipping carriers, fulfillment partners, and suppliers involved in fulfilling orders.

  • Customer support and communication providers.

  • Website analytics, security, and fraud prevention providers.

  • Advertising and marketing partners, where enabled and permitted by law.

  • Government authorities or other parties when required by applicable law.

We may also disclose information in connection with a business transfer, merger, or acquisition, subject to applicable law.

We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us except as permitted by law and applicable agreements.

5. Advertising and Privacy Choices

Where advertising or cross-context behavioral advertising technologies are used, certain disclosures may be considered a "sale," "sharing," or targeted advertising under applicable privacy laws.

Where required, we will provide eligible visitors with a way to exercise applicable opt-out rights and will honor legally recognized opt-out preference signals.

Please contact us using the information below to ask about applicable privacy choices.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including maintaining order records, providing customer service, resolving disputes, preventing fraud, and complying with legal requirements.

Retention periods may vary depending on the type of information and applicable legal obligations.

7. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, and loss.

However, no internet transmission or data storage system can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on where you live and which privacy laws apply, you may have the right to:

  • Request access to certain personal information.

  • Request correction of inaccurate information.

  • Request deletion of eligible personal information.

  • Request information about certain uses or disclosures.

  • Opt out of certain targeted advertising or data sharing.

  • Withdraw consent where processing is based on consent.

  • Appeal certain privacy rights decisions where applicable.

These rights are subject to applicable legal exceptions and verification requirements.

To submit a privacy request, please contact:

1@noirroses.com

We may need to verify your identity before processing certain requests.

9. International Data Processing

Because our business may use service providers, suppliers, and fulfillment partners located in different countries, personal information may be processed or transferred outside your state or country of residence.

Where required, we will implement appropriate safeguards for such transfers.

10. Children's Privacy

Our website is intended for a general audience and is not directed to children under the age of 13.

We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of independently operated third-party websites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technologies, or legal requirements.

When updates are made, we will revise the "Last Updated" date and provide additional notice where required by law.

13. Contact Information

For questions or requests concerning this Privacy Policy:

NOIR ROSES
Website: https://www.noirroses.com
Email: 1@noirroses.com